Atman Pump Recall - affects Bubble Magus skimmer owners

[Greatwhite]

I just pulled this from another forum... Thanks Google..  Aqua Digital posted there March 18.

This recall is for customer relations purposes and due to potential damage to aquariums and associated equipment, it is therefore recommended users stop using these pumps. The recall is based on a customer complaint.

Pumps included in skimmer models
BUBBLE MAGUS NAC6 NAC7 NAC3.5 AND NAC5E

Aqua Digital inc were recently informed of one Atman PH2500 protein skimmer pump went bang and in doing so cracked the skimmer and the sump the skimmer was sitting in. We can not confirm whether the pump failure was due overheating or electrical component failure or whether this failure was power surge or even human error. Furthermore component failure such as jammed impeller by foreign object can also make pumps overheat.

The Atman pump is widely sold within the global industry for the use in Chinese branded skimmers and has multiple distribution channels. Bubble Magus inform us there have been no similar incidents of this nature.

USERS SHOULD CCONTACT THEIR RETAILERS DIRECTLY WHO WILL PROVIDE REPLACMENT PUMPS. REFUNDS WILL NOT BE GRANTED.

Dealers known to have sold Bubble Magus units supplied by us (If your retailer is not listed please contact us to verify if they are an Aqua Digital Inc supplied store)

Oakville Reef Gallery - Reef Aquatica - Aqua Giant - Bayside Corals - Blue world aquatics Edmonton - Concept Aquariums - Dereks Reef shop - East West Marine - Fish Tails - Rays Ottawa - Forty Fathoms - Go Reef - Incredible aquariums - Marine Aquaria - Ocean Abyss aquatics - Peters Reef - Paws N Jaws - Critter Cove (pets and ponds) - Progressive Reef - Red Coral aquariums - Reef Concept - Reef Shoppe - Zone animal.

NOTE: DUE TO THE MULTI LEVELS OF AVAILABLITY OF THESE PRODUCTS FROM MANY SOURCES AQUA DIGITAL INC CAN NOT BE LIABLE FOR PRODUCTS PURCHASED FROM OTHER SOURCES THAT ARE NOT SUPPLIED BY AQUA DIGITAL INC . TO THIS EFFECT PROOF OF PURCHASE (DEALER INVOICE. SALES DOCUMENT INCLUDING RECORD OF PAYMENT) MUST BE PROVIDED ALONG WITH SERIAL NUMBER OF THE PUMP.

AQUA DIGITAL INC WILL ONLY REPLACE UNITS THAT MEET THE ABOVE REQUIREMENTS.

THIS RECALL EFFECTS UNITS SOLD FROM JANUARY 2010-PRESENT

[aqua-digital]

Please note this recall is still in effect please email us at if you still have not upgraded your bubble magus atman powered pump.

For those that did not purchase through an aqua digital reseller or have no proof of purchase remaining we can still help you, contact us to find out how!

Importantly - Aqua Digital last year took the bold (and expensive) step to have the NEW rock pump fitted to all Curve range Bubble Magus skimmers certified to the strictest electrical safety standards of Canada. This was an $11,000 investment in the product range.

To this effect we are very proud to advertise the fact that the Bubble Magus range of skimmers are one of the very few brands that now come with Canadian electrical certification approval through TUV!!

With this assurance you know when you purchase a Bubble Magus skimmer you are using a pump that has been officially third party safety tested and inspected and is recognised by Health Canada for sale in Canada.

Although the recall was a a headache it highlighted the need to address the market and pumps that are sold to us and so Aqua Digital Inc decided to make a stand and provide the great Canadian consumer and product that meets all the strict requirements for safety in Canada.

All Bubble Magus skimmers that are eligible for the upgrade will be fitted with one of these new pumps!

We have put Bubble Magus on the map with our TUV stamp! Lets make a difference!