Submersible Heater Q...help!!

[Mettle]

Sometimes there is a proof of purchase required as the lifetime warranty is only extended to the original purchaser of the item. Or the item needs to be registered with a copy of the original bill of purchase along with location... So I guess it's not so obvious...

[BigDaddy]

I replaced a Visitherm Stealth with Aquarium Systems.  They didn't even ask for the old one back... they simply asked me which model was broken and sent me a new one in the mail.

Thus... no need for a receipt.

Hagen would appear to be the same way, since I got a replacement part free from them, and others on the board have also had good customer service without receipts required.

[jimskoi]

I never submerse my heaters anymore.I had a heater in a sump that supplied to tanks full of 2' koi.The seal on it broke and i lost about 25 koi.I will never submerse any of them again.I learned my leason the first time.
My 2 cents.

jim

[TBarb]

I thought about submersing my heaters until I read an article about a guy who died of electricution because the heater broke while he was doing water changes. Alwasy unplug your heaters when doing water changes!

[FishBuddy]

Very good point TBarb....  I've alway turn off my power bar (so that means everything off!) and unplug it from the wall when I do my tank maintenance...  And for those of you who haven't done so already, it's wise to have your aquarium electricals plug into a GFCI circuit (similar to your bathroom plugs)....   It might very well safe your life someday when you least expected :-)

[darkdep]

Well, here's the thing...It's a 100w heater.  That means I probably paid about $20-$30 for the thing.  I don't remember where I bought it from (PROBABLY SP Kanata, but I can't be sure) or when (although I could guess probably October of last year).  How would I go about getting the warranty to cover this?  Contact Hagen?

[squeeker]

Bring it in to the store, dark.  We'll set u up.

[darkdep]

Really?  Squeeker you're the best.  Thanks so much.

[squeeker]

no promises, but I think they'll set u up.  If u wanna come in when I'm there, I work wednesday and thursday nights, saturday all day.

[darkdep]

I'll try to make it in tommorow night.

[squeeker]

see u then!