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Just got my Build My LED light. Disappointed.

Started by Antlese, December 20, 2014, 12:40:49 PM

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Antlese

Decided that I wanted more light on my 75gal. Already have a Finnex Fugeray planted plus on it. But I ordered a BML 48" dutch planted light to brighten things up.

Got the BML today. Plugged it in only to see 75% of the LEDs power up. One end of the light is dead.
Disappointed with this expensive, well reviewed light.  :-X

exv152

Quote from: Antlese on December 20, 2014, 12:40:49 PM
Decided that I wanted more light on my 75gal. Already have a Finnex Fugeray planted plus on it. But I ordered a BML 48" dutch planted light to brighten things up.

Got the BML today. Plugged it in only to see 75% of the LEDs power up. One end of the light is dead.
Disappointed with this expensive, well reviewed light.  :-X

That sucks. Sounds like you're not the first. See linkhttp://forum.buildmyled.com/index.php?threads/lights-not-working.671/ In all honesty I've heard mostly good things about these, with the only downside being the price tag.
Eric...
125g, 32g, 7g

Antlese

Sent it back to Texas this morning. They said they would reimburse me the shipping cost. Hoping I won't have to pay customs import duty on it a second time when it comes back...

wrm130

I wasn't happy with my dutch bml...

Eventually the same problem arose except it was the whole fixture that died.  Got a new driver, light was still toast.

I didn't like the light and having it fail was a double dissapointment.  That being said, their customer service is amazing and they were very helpful in getting me a complete refund and they also took care of all shipping and other charges.

Good luck!